PRIVACY POLICY
This privacy notice for Spintach ("we," "us," or "our") outlines how we collect, store, use, and/or share your information when you use our services ("Services"), such as when you:
- Visit our website at https://spintach.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
- Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@spintach.com.
Summary of key points
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? No, we do not process sensitive personal information.
- Do we receive any information from third parties? No, we do not receive any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information.
- What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
- How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.
What information do we collect
Personal information you disclose to us,
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
1. Names
2. Phone numbers
3. Email addresses
4. Debit/credit card numbers
5. Billing addresses
6. Usernames
7. Mailing addresses
8. Sensitive Information: We do not process sensitive information.
Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by our secure payment processors. You can find their privacy notice link(s) on our website.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files.
- Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
- Location Data: Information about your device's location, which can be either precise or imprecise.
how do we process your information
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
1. To facilitate account creation and authentication and otherwise manage user accounts.
2. To deliver and facilitate delivery of services to the user.
3. To respond to user inquiries/offer support to users.
4. To fulfill and manage your orders.
5. To save or protect an individual's vital interest.
what legal bases do we rely on to process your information
We only process your personal information when we believe it is necessary, and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
Spintach adheres to the General Data Protection Regulation (GDPR) and UK GDPR requirements, explaining the valid legal bases we rely on to process your personal information:
Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as cooperating with law enforcement bodies or regulatory agencies, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.
Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
Spintach may process your information with specific permission (i.e., express consent) given by you for a particular purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
what are your privacy rights
In accordance with relevant data protection laws, such as those in the European Economic Area (EEA), United Kingdom (UK), Switzerland, Canada, and the United States, you have specific rights regarding your personal information. You can review, modify, or terminate your account at any time.
Your Privacy Rights in Certain Regions:
In various regions like the EEA, UK, Switzerland, and Canada, you hold specific rights under applicable data protection laws. These rights may include:
- Access and Copy: You can request access to and obtain a copy of your personal information.
- Rectification or Erasure: You have the right to request the rectification or erasure of your personal information.
- Restriction of Processing: You can request the restriction of processing of your personal information.
- Data Portability: If applicable, you have the right to data portability.
- Objection to Processing: In certain circumstances, you may object to the processing of your personal information.
- Withdrawal of Consent: If we rely on your consent for processing, you have the right to withdraw it at any time.
- Complaints: You have the right to lodge a complaint with the relevant data protection authority.
Opting Out and Account Information
You have the right to:
1. Withdraw your consent for processing personal information.
2. Opt out of marketing and promotional communications.
3. Review or update the information in your account or terminate your account.
Cookies and Similar Technologies
You can manage cookies and similar technologies through your web browser settings. However, disabling cookies may affect certain features or services.
If you have questions or comments about your privacy rights, you can contact us at support@spintach.com.
controls for Do-Not-Track features
Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature to signal your preference not to have online browsing activities monitored and collected. While we do not currently respond to DNT signals, we will inform you of any changes in our practices regarding online tracking.
do united states residents have soecific privacy rights
Residents of specific states like California, Colorado, Utah, Connecticut, or Virginia have particular rights concerning access to their personal information.
Categories of Personal Information Collected
We collect various categories of personal information, including identifiers, personal information as defined in state statutes, Geo-location data, and more.
How We Use and Share Your Personal Information
We use and retain collected personal information to provide services and for internal purposes. We may share personal information with service providers under contractual agreements.
Your Privacy Matters to Us
We have not sold or shared personal information with third parties for commercial purposes in the past twelve months, and we will continue to prioritize the protection of your privacy.
California Residents
In accordance with California Civil Code Section 1798.83, also known as the "Shine The Light" law, Spintach allows California residents to request and obtain, once a year and free of charge, information about categories of personal information, if any, disclosed to third parties for direct marketing purposes, along with the names and addresses of all third parties with which personal information was shared in the immediately preceding calendar year. To make such a request, California residents can submit a written request to Spintach using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Spintach, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact Spintach using the contact information provided below, including the email address associated with your account and a statement confirming your California residency. Spintach will ensure that the data is not publicly displayed on the Services, although it may not be completely or comprehensively removed from all systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies exclusively to California residents under the California Consumer Privacy Act (CCPA), granting certain rights:
Right to Request Deletion of Data
California residents have the right to request the deletion of their personal information. Spintach will honor such requests, subject to exceptions provided by law.
Right to Be Informed
California residents have the right to know whether Spintach collects and uses their personal information, the categories of personal information collected, the purposes for which it is used, and whether personal information is sold or shared with third parties.
Right to Non-Discrimination
Spintach does not discriminate against California residents for exercising their privacy rights under the CCPA.
Verification Process
Upon receiving a request, Spintach will verify the requestor's identity to ensure the security of personal information. Additional information may be required for verification purposes.
Other Privacy Rights
California residents have the right to object to the processing of their personal information, request correction of inaccurate data, designate an authorized agent to act on their behalf, and opt out of future selling or sharing of personal information.
Colorado Residents
This section pertains solely to Colorado residents under the Colorado Privacy Act (CPA), who have the rights to be informed about, access, correct, request deletion of, and obtain a copy of their personal data. To exercise these rights, Colorado residents can email Spintach at support@spintach.com or submit a data subject access request.
Connecticut Residents
Connecticut residents are covered by the Connecticut Data Privacy Act (CTDPA), granting similar rights as other jurisdictions. Residents can exercise their rights by emailing Spintach at support@spintach.com or submitting a data subject access request.
Utah Residents
Under the Utah Consumer Privacy Act (UCPA), Utah residents have rights to be informed about, access, request deletion of, and obtain a copy of their personal data. To exercise these rights, Utah residents can email Spintach at support@spintach.com or submit a data subject access request.
Virginia Residents
Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to be informed, access, correct, request deletion of, and opt out of the processing of personal data. To exercise these rights, Virginia residents can contact Spintach by email at support@spintach.com or submit a data subject access request.
Updates to This Notice
Spintach may update this privacy notice to ensure compliance with relevant laws. Any material changes will be indicated by an updated "Revised" date, and Spintach may notify users of such changes through prominent postings or direct notifications.
Contact Information
For questions or comments about this notice, users can email Spintach at support@spintach.com or contact Spintach by post at:
Spintach
6850 Amber Cliff Ln
Richmond TX, 77469
United States
To review, update, or delete personal information collected by Spintach, users can submit a data subject access request or contact Spintach via email at support@spintach.com.
